Fully Managed IT Services

When you need managed services in Phoenix-East Valley to maintain peak operation with your IT infrastructure of your small business, consider us here at Desert Sky IT. We manage your network security so you can focus your efforts on growing revenues. Let us give you today the peace of mind you deserve with Desert Sky IT’s managed security services.

When you sign up with our managed services, here are some of the substantial benefits:

  • Tailored Packages – We know that every business’s needs are completely different from the next, so we offer flexibility with our services. We won’t make you pay for something you already have!
  • We Work With You, Not Against You–Managing the latest technologies can be incredibly complex. When problems occur, our team works find the root causes so that you’re set up for future success, not future service calls. Along the way, we keep you informed and we don’t point fingers. You’ll find we play nicely with other vendors, too. It’s all tied to the objective of keeping your business running smoothly and always poised for growth.
  • Ramped up productivity – Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
  • We are consistently available – Part of what makes our managed services so exceptional is that we are reliable, and we won’t leave you wondering when a problem will be solved. 

 

You can rest easy when you put your IT support needs in our hands. Contact us today for more information. We offer a free 30 minute consultation with no-obligation so you can see how Desert Sky IT would be a great fit for you!

NETWORK SECURITY

Network security should be a number one priority for businesses in Phoenix-East Valley. With ransomware, hacks, attacks, vulnerabilities, and data theft affecting companies all around the world on a daily basis, it’s just a matter of time before your business is hit. Desert Sky IT’s goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

Hacks & Attacks

More and more we are are seeing an increase in hackers, attackers, and even automated web bots are all trying to gain access to your network and ultimately access your private customer and business information. When successful, the attackers can lock down your data or worse they can release your customer information to the world.

With the sheer number of security threats faced by companies, it is important to evaluate the vulnerabilities that may affect your business. Lost revenues due to downtime or large fines due to data breaches may not be an option and could affect the overall health of the organization. Don’t think you’re safe because you’re a smaller business. Every business regardless of size in employees or net worth needs security for their IT infrastructures. 

Internal Threats

Not only is it necessary to protect a network from outside threats but internal threats can also be a huge vulnerability. Part of a thorough network security plan is ensuring that employees are using best practices and are educated on their role in keeping the network safe, including using a Password Vault.

Compliance

If you store customer data, private information, or take credit cards, network security is no longer an option, but instead is a necessity. Not to mention if you must adhere to HIPAA, SOC, or other regulations, you need a team that understands these requirements and a team that can provide the pieces necessary to keep you compliant.

How Can We Help?

Protecting your information and your customers’ data is Desert Sky IT’s specialty.

  • Evaluate – We can evaluate your current network business environment.
  • Assess – We will provide a complete assessment of your overall security health.
  • Implement – Implement a complete security plan to provide a comprehensive security solution.

DATA BACKUP AND RECOVERY

From tax records to client information, your data is essential in running your business. When it’s lost because of an unanticipated natural disaster or even worse, it is stolen, you need to make sure you can recover that data so your business can continue to thrive and grow without losing clients.

Data backup and recovery is the most important service  Desert Sky IT specializes in computer, data, and hard drive backup, as well as system recovery. We implement a strategy that backs up all of your domain and server information and stores it in a dissimilar server off site so you’ll always be able to access your data quickly.

With data backup and recovery services with us, you will benefit. Here’s how:

  • Plan for unexpected issues – They happen to everyone, and they can happen at any time. Take preventative measures today.
  • Safeguard and defend your business – Desert Sky IT protects your data, network, and systems from malicious threats so you can focus on more important issues.
  • Don’t wait long for recovery – When your network does go down and data is lost, we’ll use our best efforts to quickly restore your data and systems.

Regardless of your business size, you need dependable data backup and recovery from a local IT specialist who can quickly attend to your pressing situation. Desert Sky IT can provide that to you – call today and prevent the unexpected from ruining your company.

24/7 Monitoring

Our systems monitor your network constantly so you don’t have to. We know within seconds when a threat is occurring. These potential dangers are eliminated automatically with the advanced software intelligence designed to stop the threat before it even has a chance. Our intuitive programs can detect important events such as unsuccessful logins, files that have been deleted, viruses, malware, suspicious IPs, and all other bad actors and malicious intents. 

Unrecognized device login? We’ll catch it. 

Email phishing? Stopped before it reaches your inbox. 

Files being deleted? Yup, we can see that, too. 

These may seem fairly tolerable to deal with on your own. Let’s be honest, you’ve probably been dealing with it for awhile if not since day one. The good news is, you don’t have to anymore. Let us take care of the muck so you can focus on the important aspects of running your business and increasing revenue. 

RISK ASSESSMENT

We use a reliable third-party to evaluate your organizations’ IT infrastructure, policies, and practices to uncover potential vulnerabilities and threats that lead to substantial business risk, empowering informed, positive decision-making.

These pen tests gain insights into the likelihood and resulting impacts of cyber attacks such as financial losses and reputational damages. Pen testing or ethical hacking, is an authorized and proactive process that simulates real-world cyber attacks on your organization’s computer systems and network.

The primary purpose of penetration testing is to identify vulnerabilities, weaknesses, and potential entry points for cyber criminals, allowing your organization to take corrective measures to improve its security posture before an attack occurs.

Using the data gained from the test, we then can provide the proper recommendations for improvements to enhance your overall security.

VoIP (Voice over Internet Protocol)

BlueSky Phone Solutions

We use BlueSky Phone Solutions for our VoIP provider. Local, reliable, competitive, and competent. Give them a call or check out their website to find out how you can possibly save up to 15% on your current phone situation.

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